Who we are

Our website address is: https://www.faxscan24.com/

Website User Privacy Policy

This Website Privacy Policy (this “Privacy Policy”) outlines the information Televend Services, Inc. d/b/a FaxScan24 (“FaxScan24”), the owner and operator of this site, may collect when a user or visitor enters our website, www.faxscan24.com (the “Website”) and how we may collect, use, manage, protect or disclose that information. By using this Website, you agree to our use of the data that we collect in accordance with this Policy.

Information Collected
We may collect any or all of the information that you give us, including your name, address, telephone number, fax number, and email address, together with data about your use of this Website. Other information that may be needed from time to time to process a request, such as credit, fax, and prepaid card information, may also be collected. We collect both non-personal information and personally identifiable information.

Non-Personal Information We Collect About You
Even if you do not register or create a username with this Website, FaxScan24 may collect non-personal information about your use of this Website (“Non-Personal Information”). For purposes of this Privacy Policy, the term Non-Personal Information means User information that is not traceable back to any individual and cannot be used to identify an individual. Non-Personal Information may include information such as gender, age, city and state, and IP address, when such information is not linked with Personally Identifiable Information (as defined below).
FaxScan24 may collect Non-Personal Information regarding your use of this Website through the use of “Cookies.”
This information: (1) helps us generate information about our service and/or this Website, and (2) allows us to statistically and analytically monitor data about users and visitors that view and/or use this Website. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on this Website may be impaired. We do not link Non-Personal Information from Cookies to Personally Identifiable Information without your permission.
Third parties under contract with FaxScan24 may use Cookies to collect Non-Personal Information about your usage of this Website. This Non-Personal Information is anonymous and does not contain any personal information about you. These third parties may collect this information, on our behalf, to help FaxScan24 tailor this Website to meet the needs of users. These third parties have agreed not to use Non-Personal Information contained in Cookies except to help us tailor this Website and have agreed to not link any Non-Personal Information to any Personally Identifiable Information contained in any Cookie or collected by them.

Personally Identifiable Information We Collect About You
We may collect personally identifiable information you provide to us when you register or create a username with this Website, when you update your profile in connection with your registration or username and/or when you use portions of the Website that are expressly presented as places for you to submit such information to us specifically in order to arrange for and provide services to you (“Personally Identifiable Information”). For purposes of this Policy, the term Personally Identifiable Information means information that can be traced back to an individual, such as your name, date of birth, home address, telephone number, email address, and credit, fax, and prepaid card information. We use the Personally Identifiable Information that you provide to respond to your questions, facilitate a user’s log-in, provide you the specific services you select, and correspond with you as needed. This Policy does not apply to content or other information you transmit using FaxScan24 services, or any correspondence or email you send to FaxScan24.

Disclosing Information
Except as described in this Policy or as specifically agreed to by you, we will not disclose any Personally Identifiable Information we gather from you on the Website. We may release Personally Identifiable Information to third parties to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order, or otherwise defend or assert legal rights. In the event that we are legally compelled to disclose your Personally Identifiable Information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In no event will FaxScan24 sell your Personally Identifiable Information to third parties.

Disclosure to FaxScan24 Operations and Maintenance Contractors
FaxScan24 operations and maintenance contractors sometimes have limited access to your Personally Identifiable Information in the course of providing support products or services to FaxScan24. These contractors include vendors and suppliers that provide us with technology and/or services for the operation and maintenance of this Website. Access to your Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for FaxScan24. We also require that our operations and maintenance contractors: (1) protect the privacy of your Personally Identifiable Information consistent with this Policy, and (2) not use or disclose your Personally Identifiable Information for any purpose other than providing us with support products and services.
Disclosure of Aggregate Information

FaxScan24 may provide Aggregated Information or Data to third parties. For purposes of this Privacy Policy, the term Aggregated Information or Data means the combination of similar Non-Personal Information from many or all the users of this Website into one “batch.” For example, we might inform third parties regarding the number of users of the Website and the activities they conduct while on the Website. Depending on the circumstances, FaxScan24 may or may not charge third parties for this Aggregate Information or Data. 

Changes to this Policy
If FaxScan24 makes a material change to this Policy that expands the permissible uses or disclosures of Personally Identifiable Information, FaxScan24 will so inform you by publishing such change on this Website in a prominent manner. Your continued use of this Website will indicate acceptance of the changes, and you may discontinue your use of this Website at any time. Please exit this Website immediately if you do not agree to the terms of this or any future Privacy Policy.
In the event FaxScan24 makes non-significant changes to this Policy that do not affect Personally Identifiable Information, we may not notify you of such non-significant changes.
Dated: January 20, 2019.